There are two options available to you for removing the previous mailbox. We recommend option 1, as this is significantly less prone to errors.
Option 1: Remove Outlook profile
Start Outlook:
1. Click on the Start button at the bottom left.
2. After clicking, enter „System“ on the keyboard. The search bar will open automatically and the control panel should be displayed in the menu, please click on it.
3. In the „Control Panel“ window, please select „E-mail (32-bit)“.
4. In the new window, please click on „Show profiles“.
5. Your profile will be displayed in the „E-mail“ window. Please click on „Remove“.
6. Confirm the warning message with „Yes“.
7. Your profile has been removed. Please click on „Apply“. You can then close all system control windows.
8. When you restart Outlook, you will be asked to assign a profile name. You can enter any name you like (LRZ in this example). Then confirm with OK.
9. You must then enter your user data. Please note our instructions under 04_Connecting the LRZ mailbox and the LRZ-Dokumentation.
Variant 2: Delete mailbox:
This option should only be used if the user does not want to delete their profile!
1. In the top left-hand corner, left-click on the „File“ tab.
2. In the next window, click on „Account settings“ and also select „Account settings“ in the submenu.
3. In the new „Account settings“ window, select the „Data files“ tab and then click on „Add“.
4. Confirm the saving of the new file in the specified path with „OK“.
5. Now select the new storage location and click „Set as default“ at the top.
6. Confirm the question with „Yes“ in the new „E-mail transmission location“ window.
7) The default storage location has been changed and looks like this. You can then click on „Close“ at the bottom.
8) Please exit Outlook and restart it for the changes to take effect. Carry out steps 1 to 2 again.
9) In the „E-mail“ tab, select your e-mail and then click on „Remove“.
10) Confirm the new window with „Yes“.
11) The account has been removed and you can add a new account if required.
Deutsche Version: Email-Konto entfernen