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Adobe

General information:

Resetting or changing your Adobe password

For students:

Use of Adobe products in the computer rooms of the university

For employees:

 Registration of an employee account for Adobe software

 NEW: Register for Adobe products

 Install Adobe products via Software Centre

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English Version: Adobe</description>
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CIP

List of active CIP rooms incl. equipment information

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Deutsche Version: Liste der aktiven CIP-Räume</description>
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print

PaperCut

How can I top up and manage my print credit account?

How much do which prints cost?

How does the print cost accounting work?

When will credit be debited from my account?

How can I be reimbursed for printing costs?

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Help with printer malfunction

What should I do in the event of technical problems, such as paper jams?

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(Letter/presentation)templates:

Templates of HAW Landshut can be found on the intranet at &lt;https://intranet.haw-land…</description>
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Email from HAW Landshut

Exchange/Email-Service of the LRZ

Email service HAW Landshut at the LRZ

Display the memory size of the mailbox

Guidelines for the LRZ mail servers

LRZ-Service-Status (error messages)

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Setup/connection of email accounts:

Outlook / email export to .pst file / backup of emails (employees and professors)

Remove Outlook account (employees and professors)

Integrate PST file into Outlook

Connecting a group mailbox in Outlook

Connecting the…</description>
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Network drives

Personal network drive at HAW Landshut

How can I access my personal drive via VPN?

How can I access my drive? [Windows/Linux]

How and where are my files stored?

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GigaMove at the HS Aachen

Gigamove - Exchange big data

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Deutsche Version: Netzwerkspeicher</description>
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PRIMUSS

PRIMUSS is your university&#039;s central campus management system. 

You can handle many organisational processes directly online via PRIMUSS - including enrolment, course registration, exam registration, creating and viewing your timetable and much more.</description>
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:!:  The Self-Service portal has been replaced by PRIMUSS. Information on this can be found on the PRIMUSS-Infopage.

Self-Service portal

Login to the self-service portal

NEW: Login to the self-service portal

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events

Book events

Overview of the courses taken

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Deutsche Version: SB-Portal</description>
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Microsoft

What is &quot;Azure Dev Tools for Education&quot; (formerly: &quot;Microsoft Imagine&quot;)?

Microsoft Office 365 for members of the university

2FA authentication for Copilot

Search for Windows 10 updates

Search for Windows 11 updates

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Anti-Virus

Which antivirus should I use?

How do I uninstall Sophos Antivirus?

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App-Compatibility:

 Moodle-Apps for iOS, iPadOS, Android

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Campus licences

Which engineering software is offered by the university?

…</description>
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Single sign-on at Landshut University of Applied Sciences with 2-factor authentication

(Login to SSO portal, PRIMUSS, Moodle, Exams and intranet for employees)

How can I register for the SSO portal?

What is a token and how do I get one?

How can I log in to the SSO portal?

 Delete token

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TOTP

Set up TOTP token

TOTP with iPhone

TOTP with Andorid Smartphone - &quot;HAWLA TOTP-App&quot;

 Realise TOTP via Keepass XC

How do I get a QR code to scan?

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TOTP app

…</description>
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Helpdesk

How do I report a problem to the Service IT?

User support opening hours

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Worth knowing

What is remote maintenance?

How does remote maintenance work?

Service IT News

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Deutsche Version: Helpdesk</description>
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VDI

Using VDI on Windows

Using VDI on MacOS

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Deutsche Version: VDI</description>
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VPN

FortiClient VPN

Configuration data for HaW Landshut VPN

Install and connect Forticlient VPN client under Windows

Install and connect Forticlient VPN client under Linux

Install and connect Forticlient VPN Client under MacOS

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Things to know

What is a VPN?

Why do I need a VPN?

Problems with establishing the VPN connection

How can I access my personal drive via VPN?

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Deutsche Version: VPN (DE)</description>
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Why switch to Windows 11?

How can I check whether my device is suitable for Windows 11?

How can I use the Windows 11 installation readiness check tool?

What problems can occur when using the Windows 11 installation readiness check tool?

Windows 11 in-place upgrade

Windows 11 in-place upgrade via the Softwarecenter

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Deutsche Version: Windows 11</description>
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WLAN

BayernWLAN

What is the @BayernWLAN?

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Eduroam

What is eduroam?

Guided setup of eduroam [Microsoft™ Windows]

Guided setup of eduroam [Apple™ MacOS]

Guided setup of eduroam [Linux with GUI]

Setting up eduroam [Google Android™]

Setting up eduroam [Apple™ iOS]

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Deutsche Version: WLAN (DE)</description>
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S/MIME certificates

What is an S/MIME certificate?

NEW: How do I get a new certificate as an employee?

How do I renew a user or mailbox certificate as an employee (of the university)?

How do I obtain a certificate for a functional mailbox?

Validity and deadlines of (s/mime-)certificates 

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Configuration of email clients

How do I install the employee certificate in Outlook?

How do I install the employee certificate in Thunderbird?

How do I install an S/MIME ce…</description>
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        <description>S/MIME certificates

What is an S/MIME certificate?

How do I get a new certificate as an employee?

How do I renew a user certificate as an employee (of the university)?

How do I obtain a certificate for a functional mailbox?

Validity and deadlines

----------

Configuration of email clients

How do I install the employee certificate in Outlook?

How do I install the employee certificate in Thunderbird?

How do I install an S/MIME certificate for group mailboxes in Outlook?

How do I install …</description>
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