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        <title>[Hochschule Landshut] FAQ der Service IT - en:faq:email</title>
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        <title>[Hochschule Landshut] FAQ der Service IT</title>
        <link>https://wiki.it.haw-landshut.de/</link>
        <url>https://wiki.it.haw-landshut.de/lib/exe/fetch.php?media=wiki:dokuwiki.svg</url>
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        <dc:format>text/html</dc:format>
        <dc:date>2024-06-20T07:22:33+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>dfn-adressbuch-outlook</title>
        <link>https://wiki.it.haw-landshut.de/doku.php?id=en:faq:email:dfn-adressbuch-outlook&amp;rev=1718868153&amp;do=diff</link>
        <description>back

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1. select Account settings under the „File“ tab and select Account settings again:



2. select the „Address books“ tab:



3. create a new address book as shown in the following screenshots:





4. after entering the server name, you must select further settings:</description>
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        <dc:format>text/html</dc:format>
        <dc:date>2024-06-20T07:24:32+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>dfn-adressbuch-thunderbird</title>
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        <description>back

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1. Select the Address book tab.



2. Select the New LDAP directory option under File.



3. Make the entries as shown in the following screenshot:



4. In the options, you still need to activate the search in the new directory:



5. You will find the setting in the</description>
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        <dc:date>2025-07-04T13:11:17+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>gruppen-smime-konfig-outlook</title>
        <link>https://wiki.it.haw-landshut.de/doku.php?id=en:faq:email:gruppen-smime-konfig-outlook&amp;rev=1751634677&amp;do=diff</link>
        <description>back

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Import of a group mailbox SMIME certificate in Outlook for Windows:

In Outlook, go to the File tab, go to Options and select in the Security Centre the Settings for the Security Centre in the Security Centre:



In the Email security sub-item, you can first make the setting</description>
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        <dc:date>2024-07-04T14:23:37+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>gruppen-smime-konfig-thunderbird</title>
        <link>https://wiki.it.haw-landshut.de/doku.php?id=en:faq:email:gruppen-smime-konfig-thunderbird&amp;rev=1720103017&amp;do=diff</link>
        <description>back

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Please contact the helpdesk (email: &lt;helpdesk@haw-landshut.de&gt; ) if you wish to use this function.

----------

Deutsche Version: Gruppenpostfach-Zertifikate in Thunderbird</description>
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        <dc:date>2024-08-22T10:52:28+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>lrz-postfach-anbinden-android</title>
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        <description>back

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Preliminary remark:

As a student, please use the following e-mail address: 

YOUR-ACCOUNT-NAME@haw-landshut.de
Example: 
s-mmuster@haw-landshut.de
----------

As a university employee, please use the following e-mail address: 

givenname.surname@haw-landshut.de</description>
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        <dc:format>text/html</dc:format>
        <dc:date>2024-08-22T10:49:22+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>lrz-postfach-anbinden-ios</title>
        <link>https://wiki.it.haw-landshut.de/doku.php?id=en:faq:email:lrz-postfach-anbinden-ios&amp;rev=1724323762&amp;do=diff</link>
        <description>back

----------

Preliminary remark:

As a student, please use the following e-mail address: 

YOUR-ACCOUNT-NAME@haw-landshut.de
Example: 
s-mmuster@haw-landshut.de
----------

As a university employee, please use the following e-mail address: 

givenname.surname@haw-landshut.de</description>
    </item>
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        <dc:format>text/html</dc:format>
        <dc:date>2024-06-19T14:15:37+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>lrz-postfach-anbinden-outlook-macos</title>
        <link>https://wiki.it.haw-landshut.de/doku.php?id=en:faq:email:lrz-postfach-anbinden-outlook-macos&amp;rev=1718806537&amp;do=diff</link>
        <description>back

----------

Preliminary remark:

As a student, please use the following e-mail address: 

YOUR-ACCOUNT-NAME@haw-landshut.de
Example: 
s-mmuster@haw-landshut.de
----------

As a university employee, please use the following e-mail address: 

Vorname.Nachname@haw-landshut.de</description>
    </item>
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        <dc:format>text/html</dc:format>
        <dc:date>2024-06-19T13:53:27+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>lrz-postfach-anbinden-outlook-windows</title>
        <link>https://wiki.it.haw-landshut.de/doku.php?id=en:faq:email:lrz-postfach-anbinden-outlook-windows&amp;rev=1718805207&amp;do=diff</link>
        <description>back

----------

Preliminary remark:

As a student, please use the following e-mail address: 

YOUR_ACCOUNT_NAME@haw-landshut.de
Example: 
s-mmuster@haw-landshut.de
----------

As an university employee, please use the following e-mail address: 

givenname.surname@haw-landshut.de</description>
    </item>
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        <dc:format>text/html</dc:format>
        <dc:date>2024-08-22T10:41:19+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>lrz-postfach-anbinden-thunderbird</title>
        <link>https://wiki.it.haw-landshut.de/doku.php?id=en:faq:email:lrz-postfach-anbinden-thunderbird&amp;rev=1724323279&amp;do=diff</link>
        <description>back

----------

Preliminary remark:

As a student, please use the following e-mail address: 

YOUR-ACCOUNT-NAME@haw-landshut.de
Example: 
s-mmuster@haw-landshut.de
----------

As a university employee, please use the following e-mail address: 

givenname.surname@haw-landshut.de</description>
    </item>
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        <dc:format>text/html</dc:format>
        <dc:date>2024-06-28T09:03:31+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>lrz-postfach-anbinden</title>
        <link>https://wiki.it.haw-landshut.de/doku.php?id=en:faq:email:lrz-postfach-anbinden&amp;rev=1719565411&amp;do=diff</link>
        <description>back

----------

Preliminary remark:

As a student, please use the following e-mail address: 

YOUR_ACCOUNT_NAME@haw-landshut.de
Example: 
s-mmuster@haw-landshut.de
----------

As a university employee, please use the following e-mail address: 

givennname.surname@haw-landshut.de</description>
    </item>
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        <dc:format>text/html</dc:format>
        <dc:date>2024-07-05T06:25:05+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>lrz-postfachgroesse</title>
        <link>https://wiki.it.haw-landshut.de/doku.php?id=en:faq:email:lrz-postfachgroesse&amp;rev=1720160705&amp;do=diff</link>
        <description>back

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LRZ Exchange mailbox size:

Each employee has only a limited storage capacity available for their e-mail inbox. To display the memory currently used or still available, proceed as follows:

In the browser:

	*  Log in to the Outlook WebApp:</description>
    </item>
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        <dc:format>text/html</dc:format>
        <dc:date>2024-08-22T10:29:36+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>lrz-richtlinien</title>
        <link>https://wiki.it.haw-landshut.de/doku.php?id=en:faq:email:lrz-richtlinien&amp;rev=1724322576&amp;do=diff</link>
        <description>back

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The following page describes the guidelines and restrictions that apply when using the LRZ mail systems: Guidelines LRZ mail servers

An extract:

	*  The maximum size of an e-mail is 37.5 MiB (applies to both sending and receiving) 
	*  The sending of e-mails is limited to a maximum of</description>
    </item>
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        <dc:format>text/html</dc:format>
        <dc:date>2024-06-19T12:36:14+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>lrz</title>
        <link>https://wiki.it.haw-landshut.de/doku.php?id=en:faq:email:lrz&amp;rev=1718800574&amp;do=diff</link>
        <description>back

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Landshut University of Applied Sciences has outsourced the e-mail service for all university members (including students) to the Leibniz Supercomputing Centre (LRZ).

Basic information about the LRZ mail service Exchange service can be found at</description>
    </item>
    <item rdf:about="https://wiki.it.haw-landshut.de/doku.php?id=en:faq:email:macos-kalender-kein-zugriff&amp;rev=1718887099&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2024-06-20T12:38:19+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>macos-kalender-kein-zugriff</title>
        <link>https://wiki.it.haw-landshut.de/doku.php?id=en:faq:email:macos-kalender-kein-zugriff&amp;rev=1718887099&amp;do=diff</link>
        <description>back

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To be able to access shared calendars (e.g. in Outlook) under macOS, you need at least the „Reviewer“ authorisation level



You can access the access authorisations by right-clicking on the calendar and then clicking on Properties:</description>
    </item>
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        <dc:format>text/html</dc:format>
        <dc:date>2024-06-20T12:35:00+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>outlook-cache-leeren</title>
        <link>https://wiki.it.haw-landshut.de/doku.php?id=en:faq:email:outlook-cache-leeren&amp;rev=1718886900&amp;do=diff</link>
        <description>back

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Problem:

You receive an error message that the address no longer exists.





There are two ways to solve this problem:

A. Remove a recipient address:



B. Empty the entire Outlook cache.

1. In the top left-hand corner, left-click on the</description>
    </item>
    <item rdf:about="https://wiki.it.haw-landshut.de/doku.php?id=en:faq:email:outlook-gruppenpostfach-einbinden&amp;rev=1718803578&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2024-06-19T13:26:18+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>outlook-gruppenpostfach-einbinden</title>
        <link>https://wiki.it.haw-landshut.de/doku.php?id=en:faq:email:outlook-gruppenpostfach-einbinden&amp;rev=1718803578&amp;do=diff</link>
        <description>back

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Connection of a group mailbox in Outlook [HAW employees]

To be able to connect a group mailbox, you need the appropriate authorisation. You received this authorisation either when you were hired (settings form/by your line manager) or through approval by your line manager (via email to helpdesk@haw-landshut.de).</description>
    </item>
    <item rdf:about="https://wiki.it.haw-landshut.de/doku.php?id=en:faq:email:outlook-pst-einbinden&amp;rev=1718803060&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2024-06-19T13:17:40+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>outlook-pst-einbinden</title>
        <link>https://wiki.it.haw-landshut.de/doku.php?id=en:faq:email:outlook-pst-einbinden&amp;rev=1718803060&amp;do=diff</link>
        <description>back

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E-mails saved in a .pst file can be used in two ways:

Variant 1) Attach as folder: This option allows you to manage your „old“ emails manually.

Variant 2) Use as import source: All your „old“ data can be imported/transferred to another/new mailbox.</description>
    </item>
    <item rdf:about="https://wiki.it.haw-landshut.de/doku.php?id=en:faq:email:pst-export&amp;rev=1718800998&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2024-06-19T12:43:18+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>pst-export</title>
        <link>https://wiki.it.haw-landshut.de/doku.php?id=en:faq:email:pst-export&amp;rev=1718800998&amp;do=diff</link>
        <description>back

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Export to *.pst from Exchange email inbox:

Open MS Outlook

	*  In the top left-hand corner, left-click on the „File“ tab:



	*  In the next window, first click on „Open and Export“ and then select „Import/Export“:



	*  The import/export wizard appears. Tick</description>
    </item>
    <item rdf:about="https://wiki.it.haw-landshut.de/doku.php?id=en:faq:email:smime-config-outlook&amp;rev=1752059787&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-07-09T11:16:27+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>smime-config-outlook</title>
        <link>https://wiki.it.haw-landshut.de/doku.php?id=en:faq:email:smime-config-outlook&amp;rev=1752059787&amp;do=diff</link>
        <description>back

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Importing the SMIME certificate into Outlook

In Outlook, go to the File tab, go to Options and select in the Security Centre the Settings for the Security Centre in the Security Centre:



In the Email security sub-item, you can first make the setting</description>
    </item>
    <item rdf:about="https://wiki.it.haw-landshut.de/doku.php?id=en:faq:email:smime-konfig-thunderbird&amp;rev=1729591785&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2024-10-22T10:09:45+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>smime-konfig-thunderbird</title>
        <link>https://wiki.it.haw-landshut.de/doku.php?id=en:faq:email:smime-konfig-thunderbird&amp;rev=1729591785&amp;do=diff</link>
        <description>back

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Hint:

Maybe the manual ist not on nowadays technical standards. Pleas use the manual of FAU Erlangen: &lt;https://www.anleitungen.rrze.fau.de/e-mail/e2ee/smime/s-mime-zertifikat-in-thunderbird-einbinden/&gt;

----------

Importing the SMIME certificate into Thunderbird

In Thunderbird, you must select the options under the „Tools“ menu item. In the window that opens, select</description>
    </item>
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        <dc:date>2025-08-06T09:32:21+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>weiterleitung</title>
        <link>https://wiki.it.haw-landshut.de/doku.php?id=en:faq:email:weiterleitung&amp;rev=1754472741&amp;do=diff</link>
        <description>back

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Log in under &lt;https://sso.haw-landshut.de&gt; and then click on „Email forwarding“.



Now change the email address under „Forwarding address“ to your own and click on Save.



If you want to deactivate forwarding, simply enter your university address again.

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        <dc:date>2025-01-21T11:01:44+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
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        <description>back

How can I set up/remove automatic forwarding from my Microsoft 365 account to my university email account?

Under &lt;https://outlook.office365.com/mail/&gt; with the Microsoft 365 account (Username@az.haw-landshut.de) sign in (More Details &lt;https://wiki.it.haw-landshut.de/doku.php?id=faq:software:office365-useathome_2&gt;).

Click on the gear icon in the top right corner next to your profile picture.</description>
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