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        <title>[Hochschule Landshut] FAQ der Service IT - en:faq:software</title>
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       <dc:date>2026-04-18T13:38:24+00:00</dc:date>
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        <title>[Hochschule Landshut] FAQ der Service IT</title>
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        <dc:date>2024-06-21T14:39:17+00:00</dc:date>
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        <title>adobe-install</title>
        <link>https://wiki.it.haw-landshut.de/doku.php?id=en:faq:software:adobe-install&amp;rev=1718980757&amp;do=diff</link>
        <description>back

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Preamble:

Before installing Adobe Reader or Adobe Acrobat, it is important to note that most employees prioritise the convenient viewing of PDFs. For this purpose, use Adobe Reader DC (installation instructions under point 1).

If, for example, you use PDF</description>
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        <title>adobe-kennwort-reset</title>
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        <description>back

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Under the link &quot;Adobe Reset password&quot; you can find out how to reset your password if you have forgotten it or would like to change your existing password.

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Deutsche Version: Adobe Passwort Reset</description>
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        <description>----------

NOTE: Only for employees of the university!

To use Adobe products, you must register in the SSO portal. 

1. Click on the „Account management“ tile: 



and then on „My software accounts“: 



2. In the next input mask, please tick the</description>
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        <dc:date>2025-07-03T12:28:51+00:00</dc:date>
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        <title>adobe-studierende</title>
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        <description>back

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Use of Adobe software in CIP rooms at HAW Landshut:

Students at Landshut University of Applied Sciences can use Adobe products in the dedicated computer rooms (aka CIP pools/rooms) Adobe products.

	*  Log in to one of the CIP pool computers with your HAW ID and the corresponding password (identical to the SSO portal password).</description>
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        <dc:date>2025-07-02T11:22:34+00:00</dc:date>
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        <title>anwendung-weg</title>
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        <description>back

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An application that was still running yesterday is suddenly missing on the device. The affected device is a laptop or an office PC that was switched off overnight/over the weekend.

Problem:

An update has probably been provided for the application, which should be installed automatically via the software centre. If the device was not switched on until the morning of the office day, the device receives this update message and attempts to update the application. Previous version…</description>
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        <description>back

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To use the Microsoft Azure Dev Tools, you must register at Microsoft 365.

With this registration, eligible university departments with a primary focus on Science, Technology, Engineering, or Math (STEM) are entitled to a free online subscription to Microsoft Dev Tools for Teaching to be used only for teaching activities across their department. Microsoft Dev Tools for Teaching allows you to equip your work with the latest Microsoft developer, design and server tools to support…</description>
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        <dc:date>2025-10-24T05:19:27+00:00</dc:date>
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        <title>copilot-2fa</title>
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        <description>Two-factor authentication for logging in to Microsoft Copilot

 :!: (Instructions for employees of Landshut University of Applied Sciences)

Requirements

1. The prerequisite for the authorised use of Microsoft Copilot is a registration for Microsoft365 in the SSO portal. 

Login to Copilot

2. Open the website:</description>
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        <dc:date>2024-06-28T12:50:59+00:00</dc:date>
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        <title>creo_autodesk</title>
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        <description>back

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CREO software

The company PTC provides the software CREO as a free download for students of the university. This is available on the website &lt;https://www.ptc.com/go/creoforstudents&gt; website. After successful registration, you will receive a reply e-mail with instructions on how to download and install the software.  Compared to your Campus version, only Creo Simulate and the CAM Suite are missing. If you need this, please contact the support team at the computer centre.</description>
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        <dc:date>2025-07-02T08:12:42+00:00</dc:date>
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        <title>defender</title>
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        <description>back

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From 20 July 2023 the antivirus solution Endpoint and Server Protection from Sophos will no longer be licensed by Landshut University of Applied Sciences. Please use Microsoft Defender from now on.
Information about Microsoft Defender for Microsoft Windows 10/11 systems:</description>
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        <dc:date>2025-06-12T08:47:04+00:00</dc:date>
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Important notes:

	*  Keepass XC uses an encrypted password file that should be stored on the central file server ZDS.
	*  Your master password is the most important password and if it is lost no recovery of passwords from the file is possible.</description>
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        <description>back

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Set up TOTP using the SSO portal as an example:

Keepass XC can also be used to generate the so-called One Time Password.
The setup steps are shown below:

1. Create a new entry as shown above or use an existing one.

2. Log in to the SSO portal of the university (</description>
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        <dc:date>2024-06-28T12:57:12+00:00</dc:date>
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        <description>back

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The campus-wide MathWorks-licence for the HS Landshut:
MATLAB, Simulink and additional resources

Landshut University of Applied Sciences provides its students, lecturers and research staff with a campus-wide licence for academic use of MATLAB, Simulink, toolboxes and other programs. The licence can be used by individual end users to download, install and use MathWorks products on private devices in addition to university computers.</description>
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        <dc:date>2024-06-21T15:18:29+00:00</dc:date>
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        <title>office365-useathome</title>
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        <description>back

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To use Microsoft Office 365, you must register at Microsoft 365.

You can log in to all Microsoft services with your HAW-MS e-mail address at &lt;https://mysignins.microsoft.com&gt; sign in.

This is:
 ihrBenutzername@az.haw-landshut.de
Example:



As password always use the current password of your university user ID.</description>
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        <dc:date>2025-07-03T12:23:55+00:00</dc:date>
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        <title>office365-useathome_2</title>
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        <description>back

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Office 365 Home Use (in preparation)

As part of the Microsoft licence agreement, Microsoft provides all students of HAW Landshut for the period of enrolment and all employees within the employment relationship the services of „Microsoft 365</description>
    </item>
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        <dc:date>2024-06-28T12:46:40+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>sophos-deinstall</title>
        <link>https://wiki.it.haw-landshut.de/doku.php?id=en:faq:software:sophos-deinstall&amp;rev=1719578800&amp;do=diff</link>
        <description>back

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Uninstall Sophos Antivirus:

1. open settings:



2. open apps:



3. uninstall Sophos and the associated Sophos programmes:
Local administrator rights are required to uninstall each of the programmes. Wait between uninstallations until the app disappears from the page. This may take a moment.
After uninstalling</description>
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