[Hochschule Landshut] FAQ der Service IT - en:faq:sso

anmeldung

Anonymous (anonymous@undisclosed.example.com) — 2024-09-10T10:58:08+00:00

back ---------- Register at with your university details. After you have logged in with your user name and password: Case 1 After registering, you have received an e-mail to your university e-mail address with the one-time registration password. Copy the 6-digit TOTP value from the e-mail and then click on

email

Anonymous (anonymous@undisclosed.example.com) — 2024-09-10T10:58:09+00:00

back ---------- E-mail token You will receive an e-mail token when you log in: : 1. Press the „Register token“ button: 2. Press the „Send token“ button: 3. Roll out an e-mail token in the 2FA administration: ---------- When an e-mail token is rolled out, you will receive an e-mail with confirmation and the serial number of the token:

hawla-app-error

Anonymous (anonymous@undisclosed.example.com) — 2024-09-10T11:22:31+00:00

back ---------- While using the HAWLA TOTP app errors may occur, e.g. due to a software update of the device. In most cases, an error code is displayed with a short message. If an error code is displayed, please write an e-mail to with a picture of the error code attached and briefly describe what you have done to cause the error. Please also include the model of your device, e.g.

hawla-token-app-export

Anonymous (anonymous@undisclosed.example.com) — 2025-05-28T10:24:48+00:00

back ---------- You can export your tokens via the settings. This function is not available if you have not set a device password (PIN, pattern, fingerprint, etc.). To do this, go to the settings via the gear icon or, if this is not available, via the drop-down menu to the right.

mobil

Anonymous (anonymous@undisclosed.example.com) — 2024-06-18T11:54:39+00:00

Prerequisite: The security key must have an NFC interface! Open the login page on your mobile device. In the 2nd step (enter token), press the „Activate security key“ button: At the same time, hold the security key close to the back of the smartphone (on an iOS device at the top end) and press the golden button:

private_email

Anonymous (anonymous@undisclosed.example.com) — 2025-07-03T12:01:04+00:00

Enter a private e-mail address for the purpose of resetting the password 1. select the „Account management“ tile in the SSO portal 2. Then click on the „Private e-mail address“ button. 3. Enter a valid e-mail address and save it.

pw_aendern

Anonymous (anonymous@undisclosed.example.com) — 2025-11-14T07:56:11+00:00

Change password Log in under with your access data. Click on the „Account management“ tile in the overview and then on „Change password“ and enter your new password twice. Please pay attention to the password guidelines: The new password should be:

pw_aendern_alt

Anonymous (anonymous@undisclosed.example.com) — 2024-09-10T11:06:53+00:00

Log in at with your access data. Then click on „Password“ in the overview and enter your new password twice. Please pay attention to the password guidelines: The new password should be: be between 8 and 15 characters long contain both lower and upper case letters and numbers no umlauts, ß, or spaces contain no special characters other than the following: - # ! ? { } : ; contain.

pw_zuruecksetzen

Anonymous (anonymous@undisclosed.example.com) — 2025-11-14T07:57:07+00:00

Reset password If you have forgotten your password, please go to Under „User name“, please enter your university ID, which you will also use to log on to the computers at the university. A link will then be sent by e-mail to your private e-mail address registered with us, or if you have not yet registered one, to your university e-mail address (or to the corresponding forwarding address), with which you can log in at

raum_tel

Anonymous (anonymous@undisclosed.example.com) — 2025-06-05T09:16:36+00:00

[[For Employees Only]] Customise room and telephone number You can customise your own room and telephone number in the SSO portal under „Account management“:

registrierung

Anonymous (anonymous@undisclosed.example.com) — 2024-09-10T10:58:08+00:00

back ---------- Register token: To register for SSO for the first time, proceed as follows: Log in with your university access data at log in. Click on „Register token“ in the next window. An e-mail TOTP token e-mail TOTP token will be created for you automatically and you will receive a message to your e-mail address.

token

Anonymous (anonymous@undisclosed.example.com) — 2024-09-10T10:58:08+00:00

back ---------- Are you a professor at the university? If so, you can obtain a free Yubikey from Service IT in room N106. You will need this key before proceed with the SSO registration process. If you are a student or a lecturer at the university?

token_tabelle

Anonymous (anonymous@undisclosed.example.com) — 2024-06-18T11:55:15+00:00

Professors: Lecturers: Students: Administrative staff /Administrative staff: SSO page necessary? Yes Yes Yes Yes Registration token via e-mail required for initial registration? Yes Yes Yes No TOTP token or U2F token required for the user group?

token_verloren

Anonymous (anonymous@undisclosed.example.com) — 2024-06-18T11:55:05+00:00

If you have lost your token, please log in at with your university details. Then click below on Send token. An e-mail TOTP token will then be generated automatically and its details will be sent to your e-mail address on file with us. Then restart the token procedure and check your e-mails. Then copy the TOTP code from the e-mail.

totp_android

Anonymous (anonymous@undisclosed.example.com) — 2025-05-28T09:31:36+00:00

back ---------- HAW Landshut TOTP For TOTP generation on a smartphone, we recommend downloading our own app from the Google Play Store. This can be found under the name „HAW Landshut TOTP“. You can use the HAWLA TOTP App easily scan new tokens using the QR code scanner.

totp_einrichten

Anonymous (anonymous@undisclosed.example.com) — 2025-07-03T09:11:18+00:00

back ---------- Prerequisites: * University account * Smartphone/tablet on which an Authenticator app is installed. This article deals with: * Initial login to the SSO portal * Rolling out a TOTP(/mobile phone) token for everyday login Initial login (without existing token):

totp_funktioniert_nicht

Anonymous (anonymous@undisclosed.example.com) — 2025-06-11T09:32:36+00:00

The TOTP token offered on the login page does not seem to work. ! Please make sure that you have typed in a new TOTP value from the app and have not used an old value for verification, e.g. by auto-completion. Another cause of this error may be an incorrectly selected SHA algorithm. The app and the server must both use the same SHA algorithm. Please pay attention to this when rolling out the token.

totp_iphone

Anonymous (anonymous@undisclosed.example.com) — 2025-03-17T11:57:27+00:00

back ---------- You can scan the QR code of the TOTP token with Apple iPhone in the settings under „Passwords“. Note: In the current iOs version 18, the function has been moved to the „Passwords“ app, see also: Apple Support, the functionality is identical to these instructions.

yubikey-leuchtet-nicht

Anonymous (anonymous@undisclosed.example.com) — 2025-05-28T12:18:02+00:00

If you pressed the „Roll out token“ button too early, open the list of your tokens and select the new token: You can delete the incorrect token in the detailed view.

yubikey-loeschen

Anonymous (anonymous@undisclosed.example.com) — 2025-05-28T09:23:13+00:00

back ---------- Open the list of your tokens and select the lost token: You can delete the faulty token in the detailed view. These instructions also apply to the PIE token. ---------- Deutsche Version: Yubikey löschen

yubikey-registrieren

Anonymous (anonymous@undisclosed.example.com) — 2025-07-03T09:14:43+00:00

back ---------- 1. Log in to the SSO-Portal with the help of an existing token (e-mail token). 2. Click on Account management: and then 2-Factor Authentication 3. A new page will open in a new tab or window, click on the dark blue login button. Your login details will be copied automatically.

yubikey_pin

Anonymous (anonymous@undisclosed.example.com) — 2025-05-28T11:22:25+00:00

Does your Yubikey require a security key PIN? 1. you don't want to enter an additional PIN, but want to use the Yubikey directly without entering a PIN? Use the „Yubikey Manager“ application to deactivate the „FIDO2“ interface. As an employee, you will find this application pre-installed on your computer or you can install it manually in the Software Centre.